Dealing with critics can give you powerful motivation

The more the critics bark, the more you’ll accomplish

Dealing with critics can give you powerful motivationFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

How to easily boost your flexible thinking skills

To help you deal with challenges, feel more confident and behave more skilfully, even when faced with unexpected demands

How to easily boost your flexible thinking skillsFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

We can’t fire him, so how do we inspire him?

We have an employee who is always convinced he’s right. It’s so fundamental to his personality that he refuses to take direction

We can’t fire him, so how do we inspire him?Faith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

Attention-seeking behaviour is dysfunctional, toxic

If you see yourself in any of the following common examples, it’s time to make a change

Attention-seeking behaviour is dysfunctional, toxicFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

How to avoid burnout when you work from home

Remember to keep your personal and work lives separate

How to avoid burnout when you work from homeFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

Ending a friendship can be painful but is sometimes necessary

Be honest and tell them the friendship no longer serves you. But do more than send a text or email

Ending a friendship can be painful but is sometimes necessaryFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

How to be a better communicator and ease conflict

When you’re an excellent communicator, people understand you, everything runs more efficiently and you more often get what you want

How to be a better communicator and ease conflictFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

What you need to do after a relationship ends

Start with a firm resolution to pick yourself up, along with several actions to rebuild the damaged parts of your life

What you need to do after a relationship endsFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

How to navigate contentious conversations

It happens when discussions involve politics or COVID-19. It’s as if everyone has a polarizing point of view and I hesitate to speak

How to navigate contentious conversationsFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

How frustrated managers can confront the pandemic’s entitlement culture

The cry for help from managers in the public sector is growing. As the lockdowns continue, accountability is slipping

How frustrated managers can confront the pandemic’s entitlement cultureJan was on the verge of tears as we discussed the challenges with her team. “It doesn’t matter how many times I ask Sylvia to get the work done, she always has an excuse for why she can’t deliver,” she said. “On top of that, she doesn’t want to come into the office and wants…

Five ways to say ‘No’ and why it will make you feel better

If you learn to say ‘No’ to the things you really don’t want to do or that don’t fit your needs, your life will be much richer

Five ways to say ‘No’ and why it will make you feel betterFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

Three steps to resolving deep family conflict

‘I had an argument with my sister over three years ago and we haven’t spoken since. I don’t know how to fix what went wrong’

Three steps to resolving deep family conflictFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

Facing a career crisis? Here are some useful strategies

When your job hits crisis points, it’s easy to panic

Facing a career crisis? Here are some useful strategiesFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

How to cope when you work with someone you dislike

Address any fears, let go of the anger and look for the good in the relationship

How to cope when you work with someone you dislikeFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…

Six ways to deal with critical people

Yes, it has been a tough year for a lot of people but dwelling on the negative has never infused a moment with joy

Six ways to deal with critical peopleFaith Wood knows how to resolve conflict. Her years in front-line law enforcement taught her how to effectively de-escalate any situation to a successful conclusion. Faith will use her knowledge of conflict management to guide you through the often stressful experiences you may encounter in your personal or professional life. Her Conflict Coach column appears…
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