5 Leadership Lessons from the Tokyo Olympics

The lessons you can learn from competition are significant

5 Leadership Lessons from the Tokyo OlympicsMy Olympic fascination started in 1976 when the summer games took place in Montreal. As a 12-year-old, I was glued to our black and white 12-inch TV for the duration of the Olympics between chores on our family’s hobby farm. I imagined myself on the track pole vaulting 20 feet in the air, swimming on…

Business in decline? Start calling your customers back

Reaching out to wayward customers will reinvigorate your sales and allow you to do a lot of market research

Business in decline? Start calling your customers backGrant was on the ground yelling as I came around the corner at high speed on my mountain bike at dusk. He had flown off his bike instead of hitting a moose standing on the trail. I skidded to avoid him. I could still see two moose, a cow and her year-old calf, on the…

Three things every business needs to do to improve sales

Implement a plan, hold your sales team accountable, and keep updating and changing your sales campaigns

Three things every business needs to do to improve salesDebra was flustered. She had taken over a business with the intent of growing it but had come to the realization that increasing sales might be easier said than done. She recognized that because of the added overhead expenses of her operations, sales would have to grow 50 per cent from current revenue to ensure…

Incremental change will help you grow and strengthen your business

The results will lead to an outstanding future for your business

Incremental change will help you grow and strengthen your businessHelp is a word that’s foreign to many entrepreneurs, so when a caller says they need help, I listen intently. I received such a call in November 2019 from an entrepreneur who had bought into a company and realized that the management team was struggling. “Dave, I need an outside perspective on how to move…

Why many leaders are lonely and what to do about it

Find someone you can trust to communicate what you’re going through

Why many leaders are lonely and what to do about itOn a recent Sunday afternoon, I went over the handlebars of my bike, bent my front wheel and landed on my head. My son Caleb wasn’t surprised – in fact, I’ve noticed he worries about me when we go riding. And I admit I’ve had my share of accidents on my mountain bike. The thing…

What you and your business can learn from Strava

A Strava-like mentality can take your business to a whole new level

What you and your business can learn from StravaMy cycling buddies have been using the phone app Strava for years to track their rides. While this isn’t novel, the appeal of Strava is that, like Facebook, you can see what your friends are doing and comment on their activity. Unlike Facebook, there’s honesty in postings because your whole activity is measured, not just…

Are we ready for the tourism rebound?

As tourists start their migration toward Canada, there’s hesitancy about the industry's readiness to manage the tsunami of people

Are we ready for the tourism rebound?Canadians are ready for the borders to reopen and will flock to sun destinations next winter like never before. The number of people who have said that they’re ready to “get out of Dodge” and “fly the coop” is an indication that there’s a pent-up demand for travel and excursions that has been bolstered by…

Five questions to ask yourself before you start a new business

The big one: Are you willing to make sacrifices?

Five questions to ask yourself before you start a new businessPeople reach out to me weekly for advice on whether they should diversify their business and sell an additional product or service. There also seems to be a flurry of entrepreneurial types who see opportunity as a result of the current changes in the economy. They believe they have the next great business idea that…

Buying or selling a business? How much is it worth?

Lockdowns, inventory disruptions, staffing issues and cash-flow challenges have sapped many entrepreneurs of their passion

Buying or selling a business? How much is it worth?The economic climate has changed the way business owners think about their businesses. While my firm worked with companies before the pandemic, helping them to prepare their businesses for transition, there seems to be a flurry of interest from owners ready to exit their businesses. There are several reasons why people are thinking of selling…

Your business is destined to fail if you’re not consistent

Your success in life and business is dependent on consistency and congruency

Your business is destined to fail if you’re not consistentA client of mine was buying a new business. The company they were purchasing had been successful, but the pandemic had caused it to fail and the value was only in the equipment. When I asked why they thought the business failed, they told me they believed the owner hadn’t been consistent through the pandemic.…

Jumping on the next great idea could cripple your business

Entrepreneurial diarrhea can leave leaders and their teams exhausted, sapping their energy and consuming valuable resources

Jumping on the next great idea could cripple your business“I need your help!” were the first words out of John’s mouth when I walked into his office recently. “We’re starting a new business and I want you to help us figure this out.” As I looked at John, my first thought was: “Oh my god, he hasn’t got this business running properly yet, and…

When opportunity knocks, answer the door

Experiencing a life beyond our limited imaginations

When opportunity knocks, answer the doorEarly last year, I received a call from Sergey Shchepotkin asking if I would be his assistant coach for the University of Northern British Columbia’s women’s basketball team. I met Sergey when he coached my daughter’s basketball club over a couple of summers and I helped him out at a couple of tournaments. I was…

Four things you can change to improve your bottom line

The list of expenses for business owners sometimes feels never-ending

Four things you can change to improve your bottom lineProfit is one of the most misunderstood and misconstrued words in the English language. Customers often think that profit is anything between a company’s cost for a product or service and the customer’s purchase price. Employees think profit is the difference between the selling price and the cost, less their wages. In reality, profit is…

Fun can be the ticket out of workplace angst

Managers are worried about accountability and employees are wondering if they will have a job next year

Fun can be the ticket out of workplace angstLife seems very serious at the moment. Everywhere we turn, people are challenged with discouraging news about health, the economy, job losses, rising home prices and inflation. Add in mental illness and a raft of other concerns that sometimes seem contrived to keep us worried, scared and paralyzed. This seriousness has pervaded our workplaces, homes…
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